Montreal - August 19, 2008 - PensEra Knowledge Technologies is pleased to announce the addition of Extend - VOIP to its suite of products, further extending the TimeKM™ capture environment for lawyers. Inaugural launch at ILTA '08, August 25 - 28 in Texas
TimeKM Extend - VOIP, an enterprise time tracking solution for service professionals, allows law offices to capture more time with less effort at the moment services are being delivered. By tracking client calls contemporaneously - whether inbound or outbound - law firms can add credibility to their client relationships and increase their bottom line. Because a high percentage of billable time originates from client voice communications, TimeKM Extend - VOIP virtually eliminates lost time and misdirected call logging.
More and more law firms are embracing VOIP technologies. TimeKM Extend - VOIP intercepts calls at the IP Telephones (eg: Avaya, Cisco, etc) using Voice over IP (VOIP) technology, and begins to capture and track calls for billing the moment services are delivered. Attorneys can capture the call as billable activity, assign a case or matter ID, and track the call duration for later reporting - thereby capturing and reporting billable time quicker and with less effort than traditional paper timesheets.
"TimeKM's development philosophy is to create an environment for contemporaneous time capture that engages the modern professional wherever and however he/she works. This means providing both accessibility and usability that does not disrupt the professional in his/her normal work process." says Peter Zver, VP Development. "Our TimeKM Extend - VOIP offering is a natural fit that clearly builds on our philosophy, supports the way the legal professionals work, and extends the law firm's ability to continuously offer more capture opportunities on the new generation of technology platforms."
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