Montreal - July 29, 2008 - PensEra Knowledge Technologies, developers of the industry recognized Best of Breed time tracking technology - TimeKM™, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.
PensEra is the developer of TimeKM™ - BREAKTHROUGH CAPTURE TECHNOLOGY an application that delivers a total tracking environment designed specifically for the work habits of the busy professional, while addressing the business challenges of the modern firm. As a result, professionals are able to be more productive and deliver better client value without creating more work for themselves. The patent-pending TimeKM Web, TimeKM Extend and TimeKM SOA systems are designed to help professionals recover time wherever and whenever they work.
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies - including IP telephony, contact centers and mobility applications - helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.
"Membership in Avaya's developer community re-enforces our vision of extending the TimeKM solution to areas where busy professionals work, specifically for voice communication," says Peter Zver - VP Product Development at TimeKM. "As communication with clients represents up to 50% of the professionals' workload, capturing time effortlessly during these work sessions creates more revenue for the firm, as well as improves accuracy in the billing detail leading to better client relationships. Working closely with Avaya to deliver compliance-tested solutions to the professional services market, we are able to reduce network complexity, improve security and reliability, and speed up time to deployment so service organizations can quickly realize a benefit to their bottom line."
The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.
Through the DevConnect program, Avaya provides a number of tools and capabilities to member companies. One example is Application Enablement Services (AES) - a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications.
"With the involvement of companies like PensEra, our Avaya developer community has become a catalyst for rapid innovation - creating multivendor applications that help enterprises around the world unleash powerful new possibilities for operating more efficiently and effectively," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "We help businesses embed secure, reliable Unified Communications into the very fabric of their organization so employees and customers have ready access to information regardless of where they are and how they prefer to communicate."
As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership - Registered, Gold and Platinum - each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. PensEra is a Gold member of the Avaya DevConnect program.
Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.
About Avaya www.avaya.com
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: www.avaya.com.